Privacy Policy
Ask Ora (in Portuguese, Oráculo da Vitória) · Last updated: October 1, 2026
This policy explains what data the Ask Ora app (“app”) collects, why, who we share it with, and how you can exercise your rights. It follows Brazil’s General Data Protection Law (LGPD) and, where they apply to you, other privacy laws such as the GDPR and US state privacy laws.
1. Who is responsible
The data controller is BANGKOK NEGOCIOS LTDA, Brazilian company registration (CNPJ) 41.849.798/0001-28, located at Av. Benedito M. dos Santos, Arujá, São Paulo, Brazil, ZIP 07400-000 (“we”).
Contact for personal data matters: privacy@tryaskora.app.
2. You don’t need an account
The app does not ask you to sign in. When you open it, it creates an anonymous identifier tied to your device (Firebase Authentication). We use it to keep your profile, your readings and your subscription. If you delete the app or its data, that identifier is lost; your subscription comes back through “Restore purchases”, in your Profile.
3. What we collect
- Profile you provide: what you’d like to be called, date of birth, gender (optional), areas of interest, intention and language. Your sign is calculated from your date of birth.
- What you ask and what the app answers: the questions you ask the cards, the cards drawn, the readings generated and your history.
- Birth chart: name, date, time and city of birth of each person you add. If you add someone else, make sure you have their permission.
- Numerology and archetype: the names you provide for the study, and the question and image generated for the archetype.
- Subscription: the plan, its status (trial, active, cancelled) and dates. We never receive or store card details: payment is handled by Google Play or the App Store.
- Technical data: access logs from our servers and this website (date, time, IP address and errors), used for security and to fix problems.
- On your device only: preferences (language, “done” marks on spells, onboarding progress) stay on your phone.
The app currently uses no third-party advertising or tracking tools. If that changes, this policy will be updated first.
4. Why we use it
- To provide the service you use: personalized readings, horoscope, birth chart, numerology and archetype, and your history.
- To manage your subscription: check whether you subscribe, unlock content and restore purchases.
- Reminders: the notice that your free trial is ending is scheduled on your own phone, with your notification permission.
- Security and improvement: preventing abuse and fraud and fixing errors (legitimate interest).
- Legal obligations.
Interest in tarot, astrology and spirituality may reveal religious or philosophical beliefs, which some laws treat as sensitive data. We use it only to provide the service you asked for, with your consent, and never for advertising.
5. Who we share it with
We do not sell your data. We share it only with the providers that make the app work, each limited to what is necessary:
- Google (Firebase and Google Cloud): anonymous identifier, database, servers and storage. Main servers in Brazil (São Paulo).
- OpenAI: processes your questions and the data you provide to write readings, the horoscope, the birth chart interpretation and archetype images.
- RevenueCat: manages your subscription status from the store.
- Vercel: hosts this website (tryaskora.app).
- Google Play and the Apple App Store: process payment, under their own privacy policies.
- Authorities: when required by law or court order.
6. International transfers
Some providers (OpenAI, RevenueCat, Vercel and part of Google’s infrastructure) process data outside Brazil, mainly in the United States, under contractual safeguards offered by those providers.
7. How long we keep it
For as long as you use the app. If you ask us to delete your data, we delete your profile, readings, charts and studies within 30 days, except what the law requires us to keep (such as access logs, for 6 months under Brazilian law). Backups are overwritten in the normal cycle.
8. Your rights
You can, at any time: confirm whether we process your data; access it; correct it; ask for anonymization, blocking or deletion; ask for portability; know who we share it with; and withdraw consent. Residents of the EU/UK and some US states have equivalent rights under their laws.
To exercise them, write to privacy@tryaskora.app. We reply within 30 days.
9. Security
Data travels encrypted (HTTPS), server access is restricted, and each person can only read their own data. No system is 100% secure; if a relevant incident happens, we will notify you and the authorities as the law requires.
10. Age
The app is intended for people aged 18 or older. We do not knowingly collect data from minors; if that happens, we will delete it once we learn of it.
11. Changes to this policy
We may update this policy. Relevant changes will be announced in the app before they take effect.